Privacy Policy for Carsivocity

Effective Date: January 3, 2025

At Carsivocity, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, https://carsivocity.com/, or make purchases from our online store. We are dedicated to maintaining the confidentiality and security of your personal data in compliance with applicable privacy laws.

By using our website and making a purchase, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. If you have any questions or concerns, please feel free to contact us at info@carsivocity.com or call (334) 696-8029.

1. Information We Collect

When you visit Carsivocity or make a purchase, we may collect the following types of information:

  • Personal Information: This includes details such as your name, email address, phone number, billing address, shipping address, and payment information. We collect this data when you create an account, place an order, or subscribe to our newsletter.

  • Payment Information: When making a purchase, we collect payment information, including credit card details or other payment methods you choose to use. We use trusted third-party payment processors to securely handle this information.

  • Usage Data: We may collect information about your use of our website, such as your IP address, browser type, device type, pages viewed, and referral sources. This data helps us improve our website and services.

  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and track your activity on our site. Cookies help us offer a more personalized shopping experience and provide relevant content and advertisements.

2. How We Use Your Information

We use the information we collect to improve your experience with Carsivocity and to fulfill your orders. Specifically, we may use your personal data for the following purposes:

  • Order Processing and Fulfillment: To process and deliver your orders, handle payments, and provide customer support. Your contact information is used to send order confirmations, shipping updates, and other relevant communications regarding your purchase.

  • Customer Service: To respond to your inquiries, resolve issues, and improve our services. If you contact us with a question or issue, we may use your information to provide assistance.

  • Marketing and Promotions: With your consent, we may use your contact information to send you promotional emails, newsletters, and special offers. You can unsubscribe from our marketing communications at any time by clicking the unsubscribe link in any email or contacting us directly.

  • Website Improvement: To improve our website’s functionality, user experience, and overall performance. We analyze user behavior, preferences, and website traffic to enhance our offerings and design.

3. Data Sharing and Disclosure

We respect your privacy and do not sell, rent, or share your personal information with third parties, except in the following circumstances:

  • Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in fulfilling your orders (e.g., payment processors, shipping companies) and maintaining our website (e.g., hosting providers, marketing platforms). These providers are only authorized to use your information to perform specific services for us and are obligated to keep your data secure.

  • Legal Compliance: We may disclose your information if required by law, regulation, or legal process (e.g., to comply with a subpoena, court order, or request from law enforcement).

  • Business Transfers: In the event of a merger, acquisition, or sale of Carsivocity, your personal information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our website if such a transfer occurs.

4. Data Security

We take the security of your personal information seriously. Carsivocity uses industry-standard security measures, including SSL (Secure Sockets Layer) encryption, to protect your data during transmission. Our website is hosted on secure servers, and we work with third-party payment processors who comply with the Payment Card Industry Data Security Standards (PCI DSS) to safeguard your payment details.

Although we employ these security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your data, but we strive to implement reasonable precautions to protect it.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small data files that are stored on your device and help us remember your preferences, track your shopping cart, and deliver personalized content.

  • Types of Cookies We Use:
    • Essential Cookies: These cookies are necessary for the operation of our website and cannot be disabled.
    • Performance Cookies: These cookies help us analyze how visitors use our website, allowing us to improve its functionality and user experience.
    • Targeting Cookies: These cookies help deliver relevant ads to you based on your browsing behavior across websites.

You can control cookie settings in your browser. However, disabling cookies may impact the functionality of the website and prevent you from enjoying all features of Carsivocity.

6. Your Rights and Choices

As a customer, you have the following rights regarding your personal data:

  • Access: You can request access to the personal information we hold about you and request copies of that data.
  • Correction: You can update or correct any inaccuracies in your personal information by logging into your account or contacting us directly.
  • Deletion: You can request that we delete your personal information. Please note that some data may be retained for legal or accounting purposes.
  • Opt-Out: You can opt out of receiving marketing communications from us at any time. You can unsubscribe by clicking the unsubscribe link in our emails or contacting us directly.

To exercise your rights, please contact us at info@carsivocity.com or call (334) 696-8029.

7. Children’s Privacy

Carsivocity does not knowingly collect or solicit personal information from anyone under the age of 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. Any updates will be posted on this page, with the updated date at the top. We encourage you to review this policy periodically for any changes.

By continuing to use our website or making a purchase, you agree to the terms of the updated Privacy Policy.

9. Contact Us

If you have any questions or concerns regarding our Privacy Policy or how we handle your personal information, please do not hesitate to reach out to us: